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الرئيسية IT Specialist/Help Desk

IT Specialist/Help Desk

IT Specialist/Help Desk

Company: Al Fouad For Trading & Industry

Location: 10th of Ramadan City, Sharqia

Salary: Confidential

Date Posted: 1 hour ago


Job Description

Provide first-line technical support, install and maintain computer systems, and monitor network connectivity. Manage user accounts, document technical issues, and collaborate with the IT team.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field
  • 5-8 years of proven experience in IT support, help desk, or a similar technical role
  • Strong knowledge of Windows and Mac operating systems
  • Experience with network administration
  • Familiarity with Active Directory, Office 365, and cloud-based collaboration tools

Skills

  • Network Administration
  • Help Desk Operations
  • Windows and Mac OS
  • Technical Support
  • Active Directory
  • Troubleshooting
  • IT Security
  • Problem Solving
  • Customer Service



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